About/FAQ

FAQ’s:

  • Ticket Purchases: Tickets are $30 each ($29 per person plus a $1 mandatory MBTA parking fee per ticket) and must be purchased online on our ticket page; you will receive an email confirmation.  Children 1 year of age and under ride free on the lap of an adult.  Adults and children age 2 and older MUST have a ticket.  Ticket orders will be filled in the order they are received until they are sold out. The trains will run rain, snow or shine.  You must print your tickets and bring them with you or download to your phone!  To reserve a train level for your family and friends, you must have a minimum of 60 passengers to a maximum of 70. You must email scituatenorthpoleexpress@gmail.com to reserve and pay in advance.  Train level reservations are based on availability. If you require handicap seating, the trains have limited availability. Please email us at scituatenorthpoleexpress@gmail.com  if you will be boarding with a wheelchair so we can assist you and make your ride comfortable.
  • Location & Parking:  Please plan on arriving at the Scituate, MA Greenbush Commuter Rail Station, 247 Old Driftway (Corners Driftway & Stockbridge Road), 30 minutes before your scheduled departure.  There is plenty of parking available at the Greenbush train station.  Passengers may park in the parking lots on either side of the station.  Ticket price included a $1 mandatory MBTA parking fee per ticket to cover your parking.
  • Event Boarding: Tickets will be checked prior to boarding.  Boarding time is 15 minutes prior to  your departure time on your ticket.   Boarding is first come, first serve and your entire group MUST be present to board.  If you wish to sit with a large group you must be in queue together in the pre-boarding area. MBTA officials will direct the boarding process. The trains will leave promptly at their scheduled time.  If you are late, there are no refunds or rescheduling option for later trains.  
  • Seating:  Seats are not assigned.  Children age 1 and under MUST sit on an adult’s lap.  
  • Families of Children with Special Needs:  There is a choice for a car on the 11:55AM train for families of children with special needs with the same exact experience and activities as every other car but within a relaxed and accepting setting.  If you would prefer that car, please select it on our ticketing site.
  • Strollers: The MBTA does not allow strollers or car seats on the trains for safety reasons. No materials will be allowed in the aisles and bags must be stored overhead.
  • Attire: Children are encouraged to wear pajamas and festive attire is encouraged!  Trains can become warm inside, dress in layers.  Do not forget your camera!
  • Restrooms: We strongly encourage you to use restrooms facilities at the station prior to boarding. There are no restrooms on the train!
  • Format: The ride takes approximately 60-90 minutes. The train stops at Hingham station and goes back to The Greenbush station.
  • Train Refreshments: Cookies and chocolate milk or water will be given out on the trains.  Cookies are labelled with ingredients and MAY CONTAIN NUTS.  If you or your child has an allergy, please bring your own cookie to assure safety.
  • Outdoor Merchandise & Refreshments: There will be merchandise and refreshments available for purchase – cash sales only!
  • Photos: I understand and affirm that by purchasing a ticket, I grant permission for CORSE, SHORE, Scituate Public Schools and the Town of Scituate to use photographs and/or videos of my child in publications, materials and websites.  If there is a need to avoid photos of your child, you must contact scituatenorthpoleexpress@gmail.com and put your request in writing. Every effort will be made to avoid photos in regards to this request, but it cannot be guaranteed.
  • Day of Sales: If purchasing day of tickets at the event, please arrive at least 45 minutes prior to train, cash only.  Please Note: Trains usually sell out in advance.
  • All sales are final.  No refunds or exchanges.  This transaction will show up as Scituate C.O.R.S.E. Foundation Corporation, *SCITNPOLEEX, under the category of Donations on your credit card statement.  Please inform all family members who manage your credit card statements.